Food and Beverage
Is part of the service-oriented hospitality sector. It can be a part of a large hotel or tourism business and it can also be run as an independent business. The members of the F&B Services team are required to perform a wide range of tasks which include preparation for service, greeting the guests, taking their orders, settling the bills, and performing various other tasks after the guests leave.
DMRS Food and Beverage Services team caters to Most of the star-ranked hotels offer multiple F&B services in their hotels. They can be
- Restaurant
- Lounge
- Coffee Shop
- Room Service
- Poolside Barbecue/Grill Service
- Poolside Barbecue/Grill Service
- Banquet Service
- Bar
- Outside Catering Service
- Structure of F&B Services Department
DMRS F&B Research Services personnel are responsible to create the exact experience the guests wish for. The department consists of the following positions
DMRS does research on F&B department hierarchy needs to have the following traits and skills −
Knowledge
Awareness of one’s responsibilities and roles, appropriate knowledge of food items, food and beverage pairing, etiquettes, and service styles is a great way to build confidence while serving the guests.
Appearance
It creates the first impression on the guests. Staff members must maintain personal hygiene, cleanliness, and professional appearance while being on duty.
Attentiveness
Attentiveness is paying sincere attention to details and know who had order first and personalizing.
Body Language
Body Language
The F&B Services staff needs to conduct themselves with very positive, energetic, and friendly gestures.
Effective Communication
It is very vital when it comes to talking with co-workers and guests. Clear and correct manner of communication using right language and tone can make the service workflow smooth.
Honesty and Integrity
These two core values in any well-brought-up person are important for serving the guests in hospitality sector.